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on 20-10-2023 04:32 PM
I supposedly upgraded on 18th October, my speed went upto 311mbps then the next day it went back to 150mbps. Why?
on 13-11-2023 11:18 AM
Hi Deanosafc24
Thanks for your post
I can look into this but first, can you please update your community profile to include:
Name
Telephone number or account number.
Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Regards
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on 10-11-2023 04:22 PM
And I am still no further forward in getting my upgrade to 250. 🤔 my is still stuck
on 23-10-2023 09:38 AM
Hi Deanosafc24,
How are you getting on, have you tried Keith's suggestion?Chris
Chris, Community Team
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on 21-10-2023 11:22 AM
What happens if you connect an Ethernet-connected device like a laptop or PC to the port on the ONT in place of your router and do a speed test from there?
KeithI am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.TalkTalk support and Community Stars - Who are they?
