Get expert support with your Fibre connection.
on 23-12-2023 08:54 PM
My internet keeps on getting disconnected for the past one week. I have called the support and they have raised a case. The issue still continues to arise. It's happening very frequently as mentioned in the log below. I have restarted it several times, reset it multiple times, changed the power cable to a different socket. They sent me a new router which has obviously not solved the issue . I am exhausted from calling the call center or starting a chat because the question asked are basic.
Any suggestion's on how to get this fixed would be very helpful.
23.12.2023 20:29:09 Warning DHCPC WAN DHCP client (1) stopped
23.12.2023 19:55:22 Warning DHCPC WAN DHCP client (1) stopped
23.12.2023 19:46:13 Warning DHCPC WAN DHCP client (1) stopped
23.12.2023 19:43:18 Warning DHCPC WAN DHCP client (1) stopped
23.12.2023 19:37:46 Warning DHCPC WAN DHCP client (1) stopped
23.12.2023 19:28:15 Warning DHCPC WAN DHCP client (1) stopped