Wifi channel optimisation

[mgkyo]

Hi,

Could wifi optimisation be switched off please on my router (TalkTalk Wi-Fi Hub version SG4K100136) as the channel keeps changing and not to the best one.

Thank you

[Michelle-TalkTalk]

Morning,

I'm glad to hear this 🙂 I'm just sending you a short survey via a PM.

Thanks

[mgkyo]

Hi Debbie,

Thanks for the prompt reply. The channel seems to stick now and the reception is better indeeed.

[Debbie-TalkTalk]

Hi mgkyo

Apologies for this.

I have switched the WIFI optimisation off, please let us know how the connection compares.

Thanks

Debbie