Wifi optimisation

[Bitter1]

My wifi is being is being effected by neighbours equipment on channel 1 . It’s fine on channel 11 . Can you disable the optimisation please . 

[Debbie-TalkTalk]

Hi Bitter1

Thanks for your reply. I'm glad to hear that the connection has remained stable.

The WIFI optimisation should remain switched off unless the router is factory reset (pin hole reset)

[Bitter1]

Just an update , wifi has performed perfectly all week on channel 11 with no interference.

I’ve  got one question , if the router is powered off for any reason willlthe optimisation remain disabled ?

Thanks for your help.

[Michelle-TalkTalk]

Morning,

Just checking back in to see how the connection has been over the last few days?

Thanks

[Michelle-TalkTalk]

Morning,

Thanks for the update and we'll check back in with at the end of the week just to ensure that the connection/performance is still ok.

Thanks

[Bitter1]

Hi Debbie , it’s been switched to channel 11 now for about 4 hours with no problems .

Thanks for your help , much appreciated 

[Debbie-TalkTalk]

Hi Bitter1

Apologies for this.

I've switched the WIFI optimisation off as requested, please let us know how the connection compares.

Thanks

Debbie