My broadband connection has been slow and unreliable for months. I have had several Openreach visits to "resolve" the issue. Since Saturday I have had no broadband at all.
My router initially stopped showing a network name, and discussions with help suggested sending out a new router would resolve the issue (still not arrived).
Since Sunday 19th my original router had been showing a network name. When I connect to the router homepage it shows as "connected" (still at half normal speed), but cannot provide internet.
My wife and I both work from home so having no broadband at all is a major inconvenience, to say the least. I am concerned that when the router does arrive that it will not resolve the issue and our period of being left with no service will be prolonged. I have an old router which I have attempted to use, but I get a similar outcome, the router appears to connect (judging by lights on front) but cannot provide internet.
Can anyone please advise or assist?
