Get expert support with your Fibre connection.
on 19-11-2024 10:51 PM
i just installed my eero 6 which is working great but no where to plug my phone in i found i need a Grandstream Digital Voice Adapter where can i get one i thought it would have come with the eero.
thanks
Gary
on 12-12-2024 09:16 AM
Hi @shaking
Unplug the Grandstream & connect an Ethernet cable from that port on the eero to the network switch. Then connect the Grandstream to one of the other ports on the switch, along with any other Ethernet devices that you want.
Keith
Keith
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on 25-11-2024 06:41 AM
Hi shaking
Thanks for the Private Message confirming the voice adapter has arrived 🙂
Debbie
on 22-11-2024 07:52 AM
Morning,
How are you getting on? Has the adapter arrived?
Thanks
Michelle
on 20-11-2024 07:32 AM
Hi shaking
Apologies for this.
I've ordered the digital voice adapter for you, please allow 48hrs for this to arrive.
Please let us know how you get on.
Thanks
Debbie
on 19-11-2024 11:08 PM
Did you include VOIP (continued use of your Talktalk phone number with a full fibre service) at the same time as the order for Full Fibre, @shaking?
If so, staff should be able to get a DVA sent out to you.
If not, it's not possible to add it later with Talktalk.
Add your account number in Personal Information for staff to identify your account. Go via your avatar; settings; drop down menu....complete the details and scroll down to find the button to SAVE CHANGES.
Staff will respond during the day.