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FIbre Support

Get expert support with your Fibre connection.

new 4k box.cant get terrestrial TV channels

JackiW-M
Visitor
Private Message TalkTalk
Message 3 of 3

Can anyone help. I'm think of going back to my old box?

 

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Morning,

 

How are you getting on?

 

Thanks

 

Michelle

 

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Silly question, but you do have the aerial in?

 

Is it the 4k box or the TV hub?

 

Try resetting it,4k box you press the button on the left hand side 5 times, the TV Hub you choose factory reset from the settings menu.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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