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on 21-08-2024 09:45 AM
We had an appointment with the engineer today but we have to reschedule it as we are currently in the hospital
on 21-08-2024 10:07 AM
Hi
If this was a Home Move, then they will need to get in touch with the Home move Team directly to re-arrange.
Karl.
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on 21-08-2024 10:05 AM
@Karl-TalkTalk, it looks like this was the home move appointment.
So not just a routine engineer appointment.
Does @SVITLANAVLADENOVA, need to rearrange with the home move team?
on 21-08-2024 09:57 AM
Hi
If the engineer appointment is for today, it would be to late to cancel as this would have been assigned to the local engineer already.
When you are able, if you can get in touch after today, and another engineer can be arranged.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.