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Chat Facility Not working

Chatterbox12!
First Timer
Private Message TalkTalk

on ‎16-01-2024 01:47 PM

Message 4 of 4

The online chat still seems to be down and I don't know how to contact about my fibre router.  I get this message in the chat window 

"Go back to the previous page or log in to continue your conversation."

I have tried on Safari on my phone and Chrome on my PC.  

Any suggestions?

Labels:
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3 REPLIES 3

Chris-TalkTalk
Support Team
Staff
Private Message
In response to Chatterbox12!

on ‎16-01-2024 02:18 PM

Message 1 of 4

That's great, thanks for letting me know 🙂

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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Chatterbox12!
First Timer
Private Message TalkTalk
In response to Chris-TalkTalk

on ‎16-01-2024 02:07 PM

Message 2 of 4

Hello, all sorted now thanks. I've phoned the customer services - I need an engineer out to relocate my full fibre open reach box so I can gain better signal. Thank you 🙂

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Chris-TalkTalk
Support Team
Staff
Private Message

on ‎16-01-2024 01:52 PM

Message 3 of 4

Hi Chatterbox,


Is there anything we can help with, what the problem with your fibre router?

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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