Connection Keeps Dropping

[SandraJShakeshaft]

About every hour my connection keeps dropping from every device in the house and only restarting the router solves the issue.

The light remains solid white but no devices has any internet connection. It will come back after about half an hour on its own but inevitably cut out again.

[Gliwmaeden2]

Please start your own thread, @Ashdel.

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[SandraJShakeshaft]

Both types of devices

This seems to be a widespread issue? What’s going on?

[Ashdel]

This is the issue I’m having it’s absolutely shocking I can’t get anyone on the phone or on live chat.  I’m so angry never had this before they tested the line and  said it’s my home set up load of crap 

[KeithFrench]

Hi @SandraJShakeshaft 

Do you have any wired (Ethernet) devices, or are you just using wireless ones?