We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.
on 10-04-2024 05:01 PM
Hi
Recently changed ISP to Talk Talk and subsequently installed the Eero 6 Mesh system which is working perfectly fine.
However, I have been unable to link my Blink Camera System to the network . The error message I get is “most likely cause incorrect password”.
There appears to be several suggestions on the internet and I have tried all of the below:
- Triple checking password
- Factory reset on the Sync Module 2
- Temporarily turning off the 5ghz
- Turning on Legacy mode
None of which has worked?! I have no special characters in my password.
Hopefully someone can assist!
on 19-04-2024 10:07 AM
I have two Blink Sync module 2 units running on Eero Pro 6 (Eero OS v 7.2.2-16). They work fine for me but didn't initially.
The solution was turn off power to the Sync modules. In the Eero 6 app under Discover/ eero labs make sure WPA3 is off. Under Settings/ Troubleshooting select 'My device is 2.4 Ghz only' and hit 'Temporarily Pause 5 Ghz'. You then have 10 minutes to turn on your Sync modules
Additional note: I renamed my Eero network and password to be the same as my previous router to avoid any config problems
on 15-04-2024 11:01 AM
On the Eero, you will need legacy mode on, otherwise it will never connect. I suspect that this IoT device will only work on the 2.4GHz band.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 12-04-2024 09:18 AM
Hi Andy,
Have you tried contacting Blink's support line, they may be able to help
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
on 12-04-2024 07:37 AM
Hi Michelle
It appears that BLINK does not support wifi 6!
Is there a workaround? I have tried turning off Legacy mode and 2.4 only but that didn’t work?
I have around 6 Blink Cameras and a Blink Door Bell.. I’d really like to get these operational.
thanks
on 11-04-2024 06:56 AM
Hi Andy,
Can I just confirm, does this device support Wifi 6? Does the device also have the latest software version?
Thanks
Michelle