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EERO 6 PRO NOT RECEIVED?

sengtswan
First Timer
Private Message
Message 4 of 4

Hello, 

 

I was advised I would receive a new hub, Eero 6 Pro, but this has never arrived? 

 

Can anyone check here or do I have to call? 

 

Cheers

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hello,

 

Did you manage to to speak to our customer services team about this?

 

Thanks

 

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 4

@sengtswan 

Have you managed to get this sorted with customer services? If you still want help from the support team here, please make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond when they are back online from Monday.

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

Quicker to call today (won't be open Sunday) or use Chat. Staff are not back on here before Monday, and you'd need to complete your community forum profile details for them to check the order then, @sengtswan.

 

03451 720088, open till 6pm today.

Gliwmaeden2, a fellow customer.
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