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EERO coverage and Wifi Hub 2 adaptor

sherifuro
First Timer
Private Message TalkTalk

on ‎12-12-2023 11:29 AM

Message 2 of 2

Hello , 

I got EERO router recently as part of the Fiber 150 plan . its coverage is not like the Wifi Hub 2 . it is poor . it needs extender . TalkTalk only offers the whole Wifi Home system to extend the coverage and it will cost extra pounds every month. 

 

I tried to return back to the Hub2 but unfortunately , it has a problem with the power adaptor , I do not know the problem what the power light is not turning on when I connect the adaptor to the wall socket . 

 

I made sure that the socket is working with other plugs . 

 

my question , 

Is there any way to get the extender alone (EERO extender) without the whole home system ? if not , could the Hub2 be replaced with another working one or got fixed ? 

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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk

on ‎12-12-2023 12:59 PM

Message 1 of 2

Yes, you can contact the Loyalty dept on 0345 1725157 for extra Eero nodes.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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