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on 03-01-2024 11:00 AM
Hello, Long term customer. Ordered FF150 as it has just arrived in my village. External work
carried out and install arranged for 8/1/24. Slightly concerned that the equipment order hadn't surfaced on email so chased it up yesterday 3/1/24. Agent told me that the order had not been placed and it would take between 2 and 6 working days to arrive from the confirmation email.
I suggested that he priorirised the order but apparently thats not possible. Not really happy with the answer and I suspect its more likely to be a supply issue but hey ho.
So looks like I won't have the Eero for install. I use a Asus DSL router for my VDSL but have a spare
Sagemcom 5364 with a WAN port that I can put into the ONT temporarily. Can someone confirm that I can install that as a temporary solution? I'm ok with the config just need to understand if there are any issues that Im not aware of.
Cheers and thanks in advance.
Bob
on 03-01-2024 12:08 PM
OK, in that case the Sagemcom should work fine
Chris
Chris, Community Team
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on 03-01-2024 11:31 AM
Hi Chris, thanks for the prompt reply. No DVS so thats not an issue.
Cheers
Bob
on 03-01-2024 11:15 AM
Hi Bob,
Yes the Sagemcom will work fine for broadband it's just that there is no port for a telephone for the digital voice service if your new service has it
Chris
Chris, Community Team
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