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Eero extender not working anymore

kenjbod
Participant
Private Message

on ‎05-04-2024 05:48 PM

Message 3 of 3

I have upgraded to Full Fibre from Fibre 150 I have been sent a Eero pro 6 and this is now woking fine. In my Living Room I have a Eero extender I used with old router. It looks as if the new Router works OK with my TV, but when I take my Ipad into the conservatory I loose the signal Will my old extender still work? I can't get the new Router to recognise it.

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

on ‎08-04-2024 07:19 AM

Message 1 of 3

Morning,

 

How are you getting on?

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎05-04-2024 10:49 PM

Message 2 of 3

Is the extender an Eero 6? Is it in range of the Eero 6 Pro for the 5GHz backhaul to connect OK? By using an Eero 6 with an Eero 6 Pro, then the 6 Pro will only work at the same speeds as the 6.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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