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Eero pro 6 help

legacy69
Popular Poster
Private Message TalkTalk

on ‎29-12-2023 07:10 PM

Message 3 of 3

Hello everyone received my eero pro 6 today wifi works fine but unfortunately can't connect anything with ethanet. Nothing is found 

Yours sincerely 

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎02-01-2024 08:57 AM

Message 1 of 3

Hi legacy69,

 

How are you getting on, have you tried Keith's suggestion?

Chris

Chris, Community Team 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎30-12-2023 03:15 PM

Message 2 of 3

Have you tried doing a factory default of the Eero? Eero calls this a hard reset:-

 

https://support.eero.com/hc/en-us/articles/215473703-How-do-I-reset-my-eero-#:~:text=To%20hard%20res... 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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