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Eero speed vs Talktalk speedtest speed

freelander303
Conversation Starter
Private Message TalkTalk

on ‎13-09-2025 10:13 AM

Message 7 of 7

Can anyone explain the reason for the difference in speedtest results?

 

I have full fibre 150.

Eero app speed test shows 151mb/s download speed.

Talktalk speedtest shows 49.9mb/s.

 

My speed is adequate but why thr difference in results  and where are my missing 100.1 Talktalk mb's?

 

 

 

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6 REPLIES 6

Mandisa-TT
Support Team
Staff
Private Message
In response to freelander303

on ‎22-09-2025 08:11 AM

Message 1 of 7

Hi @freelander303 let us know if you still need assistance.

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KeithFrench
Community Star
Private Message TalkTalk

on ‎13-09-2025 02:55 PM

Message 2 of 7

The eero app is reporting the speed test from the gateway eero, via its Ethernet cable to the ONT. Speed tests from a device also include the connection from the device to the eero, which, if over Wi-Fi, can easily be affected by Wi-Fi signal strength/Wi-Fi interference. This can easily account for the slower speed test values. What device are you running this speed test from & how does it connect to the eero, by Wi-Fi or Ethernet cable? How many eeros do you have?

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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ferguson
Community Star
Private Message TalkTalk

on ‎13-09-2025 02:54 PM

Message 3 of 7

The results shown on the eero are the sync speeds coming in. Speedtests show the connection speed between the eero and the device you are running it on. Have you tried a wired test? Do wireless tests vary much depending on proximity?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Divsec
Community Star
Private Message TalkTalk
In response to freelander303

on ‎13-09-2025 01:40 PM

Message 4 of 7

Hi @freelander303 thanks for coming back. Hopefully someone who can explain the inexplicable will pick this up. There will be an explanation...

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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freelander303
Conversation Starter
Private Message TalkTalk

on ‎13-09-2025 01:27 PM

Message 5 of 7

Ookla shows 124 which is better. I just wondered why Eero and  Talktalk differ. 

Divsec
Community Star
Private Message TalkTalk

on ‎13-09-2025 10:19 AM

Message 6 of 7

Hi @freelander303 have you tried a 3rd party speed test like Ookla?

 

Are you checking using the same device, tablet, phone?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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