NEED SOME HELP?

StuMcBill · ‎02-10-2023

Hi,

I am considering moving to TalkTalk for my broadband. I'm currently on a FTTP connection with BT (Halo 3 - 500Mb), so am on the openreach network.

I'm considering the move to TalkTalk so I could effortlessly integrate the supplied Eero 6 Pro into my existing Eero 5 mesh network.

However, I wish to stay at either 500Mb or 1000Mb, but when I put my postcode into the TalkTalk checker it only gives me Fibre 150 as the fastest available package?

Is there anyway I can unlock the higher speed packages, as my line is suitable for it.

(As as aside, what happens with the Eero at the end of the contract - is it yours)

Thanks,
Stewart

Arne-TalkTalk · ‎05-10-2023

Hi StuMcBill

I would suggest calling the sales team in this instance.

They will be able to see what options are available for your address

Regards

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Gliwmaeden2 · ‎02-10-2023

The Eero is locked to Talktalk's service so would need to be returned if you left, @StuMcBill.

Just because a higher speed is available with another provider doesn't mean that Talktalk would have capacity for it at the moment.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

NEED SOME HELP?

FTTP Packages Availability