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on 02-10-2023 03:53 PM
Hi,
I am considering moving to TalkTalk for my broadband. I'm currently on a FTTP connection with BT (Halo 3 - 500Mb), so am on the openreach network.
I'm considering the move to TalkTalk so I could effortlessly integrate the supplied Eero 6 Pro into my existing Eero 5 mesh network.
However, I wish to stay at either 500Mb or 1000Mb, but when I put my postcode into the TalkTalk checker it only gives me Fibre 150 as the fastest available package?
Is there anyway I can unlock the higher speed packages, as my line is suitable for it.
(As as aside, what happens with the Eero at the end of the contract - is it yours)
Thanks,
Stewart
on 05-10-2023 08:33 AM
Hi StuMcBill
I would suggest calling the sales team in this instance.
They will be able to see what options are available for your address
Regards
on 02-10-2023 04:31 PM
The Eero is locked to Talktalk's service so would need to be returned if you left, @StuMcBill.
Just because a higher speed is available with another provider doesn't mean that Talktalk would have capacity for it at the moment.