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FULL FIBRE TOTAL SHAMBLES !

temp23
Chatterbox
Private Message
Message 2 of 2
A message to all those foolish enough to be lured in by
 
TalkTalk videos & messages of free & easy full fibre upgrade
 

Spent two days tidying up the house for the appointment

 

over 2 hours with the city fibre team & for what ????

 

ABSOLUTELY  NOTHING !!!
 
By the time they left  I had
 
NO INTERNET WIRED CONNECTION
 
NO WIFI
 
NO TELEPHONE
 
Had they of mentioned that this may be the end result of their visit
 
I would never allowed them into my home at all !
 
A COMPLETE & UTTER SHAMBLES
 
They claimed it was a blockage between my property & full fibre connection in the street.
 
GREAT ! why NO mention of this before ruining my Internet & telephone connections !!
 
 
As of now I have "NO IDEA AT ALL "as to when or if I will get my service restored.
 
 
The cheap new internal box does  "NOT" have a socket for my home phone line.
 
What the hell is TalkTalk/city fibre playing at ????
 
 
As this is talk talk" NO COMPENSATION"  will ever be forthcoming only repeated
promises that it will .
 
 
NEVER AGAIN !!!

 

AVOID 

 

 
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Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Im sorry that you are unhappy

 

You have a complaint open, so your complaint manager will deal with this for you.  

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