NEED SOME HELP?

Callum14 · ‎12-11-2023

Modem is on with all 4 green lights, yet when we connect the eero 6 it cannot connect to the internet. We’ve troubleshooted the eero, and came to the conclusion that it’s the modems problem as we linked up a laptop to the modem with an Ethernet cable and still didn’t get an internet connection. Would appreciate some help

Chris-TalkTalk · ‎13-11-2023

Hi Callum14,

How are you getting on, do you still need assistance?

Chris

Chris, Community Team

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KeithFrench · ‎12-11-2023

Have you tried turning the ONT off fo a full 30 mins?

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

NEED SOME HELP?

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