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09-09-2024 10:00 PM - edited 09-09-2024 10:11 PM
Hi,
I used to be with Shell Energy and was migrated over to TalkTalk. Currently in the process of upgrading from the VDSL based fibre 65 package to FTTP Full Fiber 150.
We are currently using the Technicolor DGA0122 in bridge mode connected to our OPNsense box using the supplied PPPoE details, which has been working flawlessly for many years.
Having seen contradicting information online regarding using your own router with Full Fiber packages, I was wondering if anyone has actually had success with this?
Looking through the TalkTalk help section on this topic (Which seems to be aimed more towards FTTC connections), is it just a case of plugging the WAN connection directly to the ONT and changing the WAN connection settings on OPNsense from PPPoE to DHCP?
Thanks.
on 20-09-2024 07:05 AM
Morning Lizzy,
I'm glad to hear this and thanks for sharing your feedback of your experience 🙂
Thanks
Michelle
on 19-09-2024 09:24 PM
Thanks for the responses @KeithFrench . I just thought I'd add another message on this post for anyone else needing info...
FTTP installation happened today and all went smoothly. Openreach engineer was polite and friendly, had no issues putting the ONT in our location of choice and has done a nice clean job of the new fibre run. Also removed the old copper cable from the pole to property.
Happy to report I've had zero issues using OPNsense with the new full fibre connection. Simply plugged the LAN port from the ONT to the assigned WAN port of OPNsense, changed the connection type from the old PPPoE details to DHCP and the interface came straight up with a new public IP. No need to apply any VLAN or priority settings and just left everything else as default.
Hopefully this helps anyone wanting to use their own router with the full fibre plans. From my experience it should be very simple.
on 11-09-2024 09:56 AM
on 10-09-2024 10:50 PM
Double nat is easy to handle if you need to do any port forwarding, other than that, it doesn't really matter.
Keith
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on 10-09-2024 10:48 PM
Ok, no problem. Thank you for the replies.
I guess doing it that way with the Eero would end up in a double NAT situation which I'd like to avoid. Most likely just have to wait and see come installation time and keep everything crossed that it just works.
Would seem strange requiring VLAN 0 on the WAN side as that would seem like it's been set by TalkTalk to discourage users from using their own equipment which isn't great.
Anyway, fingers crossed.
Thanks again @KeithFrench
on 10-09-2024 10:28 PM
I can't really comment on that, because someone got their 3rd party router working (so they told me) with VLAN tagging enabled, but my TT supplied Sagemcom has it disabled.
There is another option, use the eero & disable its WiFi. Then connect one of its ethernet ports to your own router's WAN port & you should be fine, provided that they are on different subnets.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 10-09-2024 06:50 PM
Many thanks for the reply @KeithFrench, much appreciated.
I believe the connection will be supplied by OpenReach rather than CityFibre so I guess I'm not really going to know for sure until its all installed which is due to be 19/09/24. Hopefully VLAN 0 will not be required as this is a reserved VLAN and unable to be set on OPNsense as far as I'm aware.
If VLAN tagging does need to be enabled on the WAN side, is this something that can be requested to change for our line profile?
If we are unable to use our own router then I may have to rethink staying with TalkTalk. Our home network is far from the average and the supplied Eero doesn't come anywhere close to the amount of features needed compared to OPNsense.
on 10-09-2024 10:56 AM
Hi @Lizzy5660
The physical connection is easy (WAN to ONT), but the router's WAN configuration may not be, it all depends on your router. My help can only be generic as I do not use my own router at all. Yes it needs to be DHCP, but VLAN tagging is crucial, some people have had success by enabling VLAN tagging on the service side with a Tag value of 0 (might be different in your router). However, in the Sagemcom FAST5464 that TalkTalk supplies, VLAN tagging is disabled.
Another issue could be the full fibre line profile might be incorrectly set, especially if your Full Fibre is supplied by CityFibre. @Michelle-TalkTalk will be able to help you with that.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 10-09-2024 08:25 AM
Hi @Michelle-TalkTalk I will try and help @Lizzy5660 later today.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 10-09-2024 07:42 AM