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Full fibre

Dazzler1976
Conversation Starter
Private Message TalkTalk
Message 71 of 71

I have a question. I am upgrading from fibre 150 data only and copper phone line to full fibre 500 voip.   I am currently  using Eero 6 but told nit compatible with fibre 500 and I will be sent a WIFI Hub 3  postage at my cost.......

Googling has mixed reviews as always. Is the wifi Hub 3 bettwr to use or should yhis upgrade be given eero routers of a higher model I.e. 6 Pro or something?   And is the Hub 3 going to give me a good reliable connection  upstairs and extension back of house?

 

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70 REPLIES 70

Message 61 of 71

Yes will do. Think go live 9th June so fingers crossed.  

Cheers everyone 

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ferguson
Community Star
Private Message TalkTalk
Message 62 of 71

No worries. Let us know how it goes.  🙂

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Message 63 of 71

Yea that's fair  enough.   If I have issues will need to get boosters from them.  If eeros don't work with the fibre 500 then  have no need for them I guess.

Thanks for help appreciated 

Message 64 of 71

You can't connect your phone to an eero without a separate VoIP adapter. Which the  Hub 3 has built in. It is a decent and highly specced router, reserve judgment until you have it and try it out. The eeros should not need to be returned.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Dazzler1976
Conversation Starter
Private Message TalkTalk
Message 65 of 71

Which fibre are you on. As they said must be hub3.   Do j have to send my 2 eero 6 back to them?    Does the eero 6 work even though they said doesn't? 

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Dazzler1976
Conversation Starter
Private Message TalkTalk
Message 66 of 71

But atalktalk told me eero won't work with gibre 500 upgrade  and needed to be hub 3 🤷‍♂️

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ferguson
Community Star
Private Message TalkTalk
Message 67 of 71

@Dazzler1976 

Bear in mind that as you are switching from copper to VoIP for your voice service that you will need the Hub 3 as it has a built-in socket to connect your phone. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Message 68 of 71

unfortunately each house is different. What may be better for one isn't the best for another.

 

I know some here who feel the hub 3 is better, personally the Eero suits my home better, especially as I have Echo Dots that work as extenders.

 

You can but try once your upgrade is completed to see which works best for you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Dazzler1976
Conversation Starter
Private Message TalkTalk
Message 69 of 71

Thank you for your time to reply.  Have you any experience  with the hub 3?  Does it have good range as always had issues reaching extension  rear if house and upstairs  bedrooms. 

Many thanks

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 70 of 71

Talktalk doesn't generally issue the Eero any more, @Dazzler1976, so the Hub 3 is their latest standard router.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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