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on 16-10-2023 02:35 PM
I've agreed to a Full Fibre upgrade with TalkTalk. I was told I'd get an SMS from Openreach setting the install date.
How long should this take? I agreed it with TalkTalk a week ago over the phone.
on 23-11-2023 11:09 AM
Hi jsinglet
Best option would be to call on 03451720088 ask for the full fibre team they will be able to help.
Sorry for any inconvenience caused
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on 22-11-2023 11:49 AM
I've called back twice. And for some reason live chat can't do it.
on 22-11-2023 11:28 AM
It sounds like the order has failed , They will need to contact the full fibre team directly or if you are a nominated user you can do it on their behalf.
on 20-11-2023 11:39 AM
Still no install date, originally agreed to upgrade on 7th October.
I'm doing this on behalf of my elderly parents and they cannot be without service, so this is causing some anxiety.
on 20-10-2023 08:25 AM
Hello,
I'm sorry for the delay. Have you received any confirmation since your last post?
Thanks
Michelle
