Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I've agreed to a Full Fibre upgrade with TalkTalk. I was told I'd get an SMS from Openreach setting the install date. How long should this take? I agreed it with TalkTalk a week ago over the phone.
I had an appointment for Openreach to install Full Fibre tomorrow (Tuesday 17th October) and cancelled it yesterday on TalkTalk online chat. This morning I received a text from 07860 098122 saying "our engineer will be visiting tomorrow on behalf of ...
Okay... And I'm sure you're all fed up with this by now... But... I have received a text from Openreach about the free FTTP upgrade, engineer coming November 6th... I currently have the TT fibre 35 plan. My questions are - Will I need a new router, a...
I have just been upgraded to full fibre and with that I was sent a new router. My home already has network cabling throughout, with its own WiFi access points. I configured my router exactly the same as my old Fast 5364, disabling the DHCP server set...
I have recently had full fubre installed and today recieved my eero. When setting up the app setup fails on WAN Ip address. I tried the troubleshooting methods suggested in the app but none helped. From googling it seems that this is an issue that re...
The LAN light has gone out on my ONT box, chatted with TalkTalk and they said as long as my internet was working don’t worry. I haven’t yet need to use my local area network but presumably if I did need to it, it wouldn’t work. Any suggestions as to ...
Hello, like many others I have been having a problem with the Hive hub not connecting. This has worked fine for years, but a few weeks ago a contractor cut the cable in the exchange and my fibre was down about 3 days. When it was restored everything ...
is voip available on 500 and 900 full fibre?
Hi, I`m finding it unable to create an account on the digital Voice app. I`m following instructions to set/create new log in . I get the message that i should receive an email with log in information but nothing arrives. I have had over 4hrs online c...
City Fibre were in the area laying full fibre cables and when they partnered with TT we took the plunge. We naively thought the service would be better. It wasn’t. WiFi coverage through the house was poor with only 7mbs upstairs. It was much better w...
Hello. I'm out of contract now and I recently received an email from TalkTalk saying that fibre broadband is now ready in our area and they want to send out an engineer to connect us. If I accept, will I be automatically put into a new contract? Also...
I'm posting on behalf of my 80 year old mother who lives alone . A few weeks ago she was offered an upgrade to Full Fibre with Digital Voice, which I advised she take, assuming it would provide future benefits. The upgrade was booked for 11th October...
Hello. Is there anyone that can offer a decent explanation please? TT emailed 3 weeks ago...free full fibre upgrade...Yadda Yadda...booked appointment for 20th Oct am slot. All good. Called to triple check, as booking site was a bit flakey. Still all...
Hi, so an engineer was supposed to come out today to install my upgrade from fibre 65 to fibre 150. Waited in all and nothing just a reminder message. My account is also still showing i am on fibre 65. Thanks
Hi guysI’m sure alot of you have seen CityFibre around the place digging up the pavements.My understanding is that they’re rolling out full fibre in each area and laying the wiring. However CityFibre went through our neighbourhood, tore up the paveme...
Today I signed up for Fibre 150 with VOIP. Initially it was Fibre 65 VOIP, but the agent said he could make it Fibre 150 VOIP for the same price. He assured me that we would still be able to use our normal phone and that all I needed would be supplie...
Since last Friday morning my router can no longer connect to the network and the landline is unable to reach a dial tone, and can receive a call but not connecting to it. I used the support page on the website at the time, which generated a fault rep...
Hi,I have recently signed up to Full Fibre at an increased monthly cost from the Ultra Fibre package I was on due to Ultra Fibre being terminated. However, having received a message on my Talk Talk box that ITV Hub is terminating, I am told by Talk T...
SUMMARY Apparently with FTTP 900Mbs and VOIP it is not possible to use a 3rd party router (one that can use OpenVPN, has USB sockets, 1Gbs or greater Ethernet) with VOIP - it is Eero or nothing.So I choose nothing. Cancelling my new contract after le...
Morning all, I recently opened a new order with TalkTalk for FTTP 150, and I’m currently on FTTC with Sky. On completing my order 7 days ago (4/10/23 at around 7.30am) I was presented with the confirmation web page (which I luckily saved). On the con...
I just moved house and I got my router installed in my bedroom today but I want to move the router and possibly the power adapter to another part of my home ie the living room, or another part of the room.I did not know that the router plus all the s...
1. My current phone line enters the house through an underground channel and then internally to the socket. Can the fibre be run through the existing channels? 2. I have 4 phones linked to a base station. If I get VOIP will all the phones still work?...
Hi, just had FTTP installed today but download speed is no faster than it was (around 65 / 70 mbps)...is that normal? Do I need to upgrade my package to get faster speeds?
General question, if you have a service such as Full Fibre 150 with VOIP, can you at the end of your contract switch to a Full Fibre 150 without VOIP? Basically have VOIP removed/disabled as we no longer use I home phone so it's not needed I have bee...
Hi, since upgrading to full fibre I have had nothing but problems. Now my daughters playstation won't connect to the WiFi which is obvs the end of the world I've seen a few people having the same issue but nothing to resolve it, anyone got any ideas ...
