Suddenly unable to get into the router settings
on 24-11-2023 09:39 PM
Message 5 of 5
As of today, I am no longer able to connect to the router settings, the page just spins forever and then eventually times out. This happens in all browsers.
What can I do to fix this?
Labels:
- Labels:
-
Firmware
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
4 REPLIES 4
on 27-11-2023 06:49 AM
Message 1 of 5
Morning,
How are you getting on?
Thanks
Michelle
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 24-11-2023 10:06 PM
Message 2 of 5
If you don't even know what router you have (label on the back of it - usually behind a pull up plastic panel), all I can suggest is that you perform a factory default of the router's configuration. You can do this by pushing in & holding the small recessed reset switch by the power button for about 10 seconds whilst it is turned on.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 24-11-2023 10:00 PM
Message 3 of 5
Not a clue, nothing will load, can't even get to the login page, it just hangs on loading.
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 24-11-2023 09:55 PM
Message 4 of 5
Which make/model of router is this, do you know what firmware version it is running? If a Sagemcom, this is at the bottom of the login page.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content