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I can get BBC but NOT C4, ITV, and C5

Gailmerryl
First Timer
Private Message TalkTalk

on ‎18-11-2024 11:49 AM

Message 3 of 3

i have checked connection,speed , and everything. I get sound but no pictures on ITV ,C4,and C5

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎19-11-2024 08:31 AM

Message 1 of 3

Hi Gailmerryl

 

Did you check the channels on the TV ?  Has this now been resolved, do you need further assistance ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎18-11-2024 01:05 PM

Message 2 of 3

Hi

 

If you connect your aerial direct to the TV, bypassing any TalkTalk TV box, do the channels show up break up ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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