I can't upgrade to full fibre online

[snapman]

I've tried upgrading to full fibre online, but I always get an error at the end of the process. I've tried to find the live chat (it used to be a pop up when I logged in) to address this. Through my frustration, I'm really at the point of looking elsewhere now, as the lack of online access or contact is making my blood boil.

[Gondola]

The Full Fibre Support Hub is your go-to resource for information, guides and LiveChat with the Full Fibre Team.

NB - The Full Fibre team support is not available on Sundays, may not be available on the Bank holiday so best to get in touch on Tuesday.

To speak to the Full Fibre team about an order start a LiveChat here:

 Full Fibre LiveChat

 Full Fibre Support Hub

 TIP - Scroll down the Full Fibre Support Hub page to GET IN TOUCH. if you don't see a blue Chat now button then pause tracker blocking in the browser, ad-blockers or similar blocking software to avoid conflict with LiveChat's operation

Opening hours are here:  When to contact TalkTalk?

Calls to the Full Fibre team on 0345 172 0074 are free from a TalkTalk home 'phone but otherwise are at a standard landline call rate or included in your UK mobile allowance.

Full Fibre Help

 Full Fibre - Installation