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Internet dropping out again

rgbargey
Team Player
Private Message TalkTalk
Message 4 of 4

I have Full Fibre 75 with a Sagemcom FAST 5464 Router. When I first received my HUB2 router, I had a problem with multiple devices randomly disconnecting from the internet. This was solved when TT disabled the WiFi Optimisation Feature, and since then I've had perfect WiFi connectivity on all my devices. But the problem has now returned. My router firmware has recently upgraded itself to version SG4K-100206. Will this have re-enabled WiFi Optimisation and its problematic behaviour? I know WiFi Optimisation can no longer be disabled, but just want to know if it likely to be the cause of my connectivity problems returning. Re-starting the router does clear the problem for a while and I have minimal WiFi interference in my home so don't think interference has any bearing on this one.

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3 REPLIES 3

DJI_MINI_2_SE
Team Player
Private Message TalkTalk
Message 1 of 4

"Shut them down" sounds like the guy is a couple of sandwiches short of a picknick. 

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Billx
Enlightened One
Private Message TalkTalk
Message 2 of 4

Looks like like you got quite a big campaign there, @carlosmacd 

Bill

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carlosmacd
Newbie
Private Message TalkTalk
Message 3 of 4

Terrible customer service

They won't learn

They won't change 

Shut them down

Cancel your contract, leave

Find another service provider 

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