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Message 4 of 4

The internet continually drops out for 5 mins then comes back on, this has been consistent for 3 days now. No problems with router or ONT for what I can see. Location is York on the 910mb connection. Tried resets on hardware and firmware all upto date on hardware.

3 REPLIES 3

Staff

Message 1 of 4

Thanks for confirming.

Please can you add your name and TalkTalk account number to your Community Profile, we can then take a look at this for you.

Thanks again.

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Message 2 of 4

Looks like there the same, stay green on ONT and router stays white, wether that would be different if the drop out lasted longer I don't know.

Staff

Message 3 of 4

I'm really sorry to hear this.

Can I just check, do the lights change or go out on the ONT and router when this happens?

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