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Is Full Fibre a con

Mr_Frustrated
First Timer
Private Message TalkTalk

on ‎06-04-2024 10:21 AM

Message 3 of 3

Before Full Fibre I was getting approx 65 around the house in every room. Once up graded to Full Fibre I should be getting 150 but, only hitting 93 on average. This means we get as low on occasions 40. Also now having trouble picking up the signal all around the house. Why would I advise others to get talktalk Full Fibre. I need to get my copper wire back, this upgrade is not fit for purpose!

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎08-04-2024 08:53 AM

Message 1 of 3

Hi Mr_Frustrated,

 

If you still need assistance can you please answer Keith's questions

 

Thanks
Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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KeithFrench
Community Star
Private Message TalkTalk

on ‎06-04-2024 11:19 AM

Message 2 of 3

No, it is not a con, but when your fibre is as fast as this, your device speed & specification can be more the limiting factor, along with the distance it is from the router. Please can you tell me what sort of device this is? Then there is the router that you are using that needs to be considered, which one do you have?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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