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Landline not able to connect to eero 6.

Gobfather
Newbie
Private Message TalkTalk

Saturday

Message 3 of 3

How do I keep my landline working ? , the new eero does not have a socket for the phone like the old hub has. Zzzzzzzzzzzzzz

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message

9 hours ago

Message 1 of 3

Hi Gobfather,

 

As Gliwmaeden2 has said, if you have the digital voice service (VoIP) you should have received a digital voice adapter, if you haven't then can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

Chris, Community Team 

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Gliwmaeden2
Community Star
Private Message TalkTalk

Saturday

Message 2 of 3

Talktalk should have sent you a Digital Voice Adapter, @Gobfather:

 

https://community.talktalk.co.uk/t5/Articles/Digital-Voice-Adapter/ta-p/2815435

 

That's if you ordered VOIP at the time of ordering the full fibre. It can't be added later.

 

Forum staff are back on here after the weekend. 

Gliwmaeden2, a fellow customer.
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