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Loss of service Inverness (IV3)

Swagatha_Christie
Conversation Starter
Private Message
Message 6 of 6

Just lost FTTP service in Inverness IV3 (Cityfibre). No announced outages/issues on support page.

 

All four lights on ONT green. Eero 6 status light red and reporting as offline. Hard rebooted Eero, no dice.

 

Any updates?

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5 REPLIES 5

Message 1 of 6

Hi

 

That's great news, thanks for confirming.

 

Regards,

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 2 of 6

Back on again as of this morning, Michelle.

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 3 of 6

Morning,

 

I'm sorry for the delay. I've been advised that this should now be resolved. Is your connection now working since your last post?

 

Thanks

 

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LordBepis1
First Timer
Private Message
Message 4 of 6

Same problems in North East and even down in Arbroath etc. But it still isnt seen as a reported problem yet. Since its happened super late they probably wont do anything about it till tomorrow. 

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JohnMcL7
Popular Poster
Private Message
Message 5 of 6

Same here and for many others looking at the twitter replies, unfortunately there doesn't seem to be any official updates from talktalk. 

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