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Meant to go live on Monday

clarkead
Team Player
Private Message TalkTalk

on ‎05-03-2024 08:44 PM

Message 4 of 4

Hello there 

 

I had the engineers round on Monday to install our full fiber and have had a solid amber light since it's been switched on, the engineer said it should be up and running within 24 hours and it's still not working. My wife needs the internet to do her job so it needs to be rectified as soon as possible please 

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3 REPLIES 3

Chris-TalkTalk
Support Team
Staff
Private Message
In response to clarkead

on ‎06-03-2024 02:39 PM

Message 1 of 4

That's great, thanks for letting me know 🙂

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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clarkead
Team Player
Private Message TalkTalk
In response to Chris-TalkTalk

on ‎06-03-2024 02:13 PM

Message 2 of 4

It was openreach who did it, but in the last hour it has gone live so it's fine now 🙂 

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Chris-TalkTalk
Support Team
Staff
Private Message

on ‎06-03-2024 08:18 AM

Message 3 of 4

Hi clarkead,

 

Was your full fibre service installed by Openreach or City Fibre?

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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