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on 28-01-2024 02:54 PM
I tried to run the connection test through my account page but that seems to always run I to issues.
I also restarted my router a few times. Still no Internet connection.
How can I get in touch with you guys?
on 31-01-2024 08:02 AM
Morning Harry,
Just checking back in to see if you still need assistance with this?
Thanks
Michelle
on 29-01-2024 06:45 AM
Hi Harry,
I'm sorry to hear this. How are you getting on, did you manage to get through to our Live Chat Team?
Thanks
Michelle
on 28-01-2024 04:40 PM
It should be working via this link, which was available via the search engine, @HarryHaller:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
If you have trouble accessing it, try a different browser; disable ad blockers; enable pop ups.
on 28-01-2024 03:04 PM
Thank you. Unfortunately the link to your chat from my account also doesn't work.
I understand it's Sunday and support is limited but it's a bit frustrating since I need to work and need my connection Today, not Tomorrow.
on 28-01-2024 02:57 PM
Try to reach Chat, as phone support is not available on Sundays, @HarryHaller.
That is, if you have sufficient data....
Staff will be back on here from Monday morning.
For contact details, use the forum search engine, or link to Chat from My Account.