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Broadband help

For queries about your TalkTalk broadband service.

Internet down every Sunday at midnight

Busybee4
First Timer
Private Message TalkTalk
Message 3 of 3

Our broadband connection goes down every Sunday night at midnight, it comes on an hour later. Any ideas why this happens?

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2 REPLIES 2

Message 1 of 3

Hi Michelle,

 

I have logged into MY Account and the Kidsafe/homework time is switched off/inactive

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Morning,

 

Could you log into your My Account and check your HomeSafe settings please, specifically Kidsafe/homework time to see if they are active please?

 

Thanks

 

Michelle

 

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