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NEED SOME HELP?

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Need a new router

PaulLockyer
Visitor
Private Message TalkTalk
Message 3 of 3

Hi

 

Is it possible to get a new router and my internet keeps dropping out and I have to reset router each time. 

my line has been checked and there is no issues there so just need new router

 

thank 

Paul 

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2 REPLIES 2

PaulLockyer
Visitor
Private Message TalkTalk
Message 1 of 3

Hi yes this is correct no matter how many time I reset the problem still happens 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi Paul,

 

Can I just confirm what issue you're experiencing please? Is the connection dropping but the light remains white on the router, and a router reboot will fix it for a short period?

 

Thanks

 

Michelle

 

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