I have ordered a new full fiber package, I was told I would be receiving a new router to replace my old one, I received a package today and it wasn't a router, it was just a cable. What the hell is going on with Talk Talk lately, I have been for months asking for a new router as my old one is broken, so I sign up for a new package, so I get the new router. and still get let down AGAIN. And I am getting real tired talking to a call centre overseas, nothing gets sorted out because they don't understand the problems I am telling them. Your call centres overseas are letting the company down. Please bring them back to the UK.
