No WiFi Calling on Sagemcom 5464 with v202 firmware installed

[aa2000]

As is the case with some other posters, WiFi Calling no longer works since the installation of v202 firmware (Samsung S23+)

[Karl-TalkTalk]

You're Welcome 🙂

Regards 

Karl 

[aa2000]

@Karl-TalkTalk  Yes, WiFi Calling has been restored.  Thank you.

[Karl-TalkTalk]

Hi

That should do it, test now.

Karl.

[Karl-TalkTalk]

Hi

Sorry, you have 2 active routers linked to your hardware profile, I'll rollback the correct one now.

Karl.

[aa2000]

@Karl-TalkTalk  Mine has not rolled back, still on version SG4K100202. 

[Karl-TalkTalk]

Hi

Firmware has been rolled back, let me know if Wi-Fi calling is now working for you.

Thanks  

Karl. 

[Karl-TalkTalk]

Hi

Our devices team have confirmed they are going to rollback the firmware shortly.

If you do use Whatsapp, can you confirm if whatsapp calls work as expected.

Thanks  

Karl. 

[Karl-TalkTalk]

Thankyou.

Karl.

[aa2000]

Vodafone.

[Karl-TalkTalk]

Hi @aa2000 

Our device manager has also asked if you can confirm what mobile Network you are using.

Thanks  

Karl. 

[Karl-TalkTalk]

Hi

The pic should show the Wi-Fi calling icon in the status bar - here is the icon on my phone below :

Karl

[Karl-TalkTalk]

Hi

If possible, can you PM a screenshot from the phone when Wi-Fi calling is failing.  You can usually capture a screenshot by pressing the power button and volume down together.

Thanks  

Karl. 

[Karl-TalkTalk]

Hi

OK, I'll get this info to our Device manager so they can pull the logs from the router and see whats happening.

Thanks  

Karl. 

[aa2000]

Correct @Karl-TalkTalk 

[Karl-TalkTalk]

Hi

And just to confirm, you are not making calls over whatsapp.

Karl.

[aa2000]

Yes @Karl-TalkTalk it is One UI version 6.1.    Not making calls via Whatsapp. 

[Karl-TalkTalk]

Hi

Thanks, is it also ONE UI 6.1 ?

And you are not making calls over whatsapp.

Thanks  

Karl. 

[aa2000]

@Karl-TalkTalk   Android 14.  Standard Mobile calls.

[Karl-TalkTalk]

Hi

Can you confirm what version of android you have, and if you are making calls over whatsapp or standard mobile calls.

Thanks  

Karl.