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yesterday - last edited yesterday
As is the case with some other posters, WiFi Calling no longer works since the installation of v202 firmware (Samsung S23+)
yesterday
You're Welcome 🙂
Regards
Karl
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yesterday
@Karl-TalkTalk Yes, WiFi Calling has been restored. Thank you.
yesterday
Hi
That should do it, test now.
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
yesterday
Hi
Sorry, you have 2 active routers linked to your hardware profile, I'll rollback the correct one now.
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
yesterday - last edited yesterday
@Karl-TalkTalk Mine has not rolled back, still on version SG4K100202.
yesterday
Hi
Firmware has been rolled back, let me know if Wi-Fi calling is now working for you.
Thanks
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
yesterday
Hi
Our devices team have confirmed they are going to rollback the firmware shortly.
If you do use Whatsapp, can you confirm if whatsapp calls work as expected.
Thanks
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
yesterday
Thankyou.
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
yesterday
Vodafone.
yesterday
Hi @aa2000
Our device manager has also asked if you can confirm what mobile Network you are using.
Thanks
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
yesterday
Hi
The pic should show the Wi-Fi calling icon in the status bar - here is the icon on my phone below :
Karl
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
yesterday
Hi
If possible, can you PM a screenshot from the phone when Wi-Fi calling is failing. You can usually capture a screenshot by pressing the power button and volume down together.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
yesterday
Hi
OK, I'll get this info to our Device manager so they can pull the logs from the router and see whats happening.
Thanks
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
yesterday
Correct @Karl-TalkTalk
yesterday
Hi
And just to confirm, you are not making calls over whatsapp.
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
yesterday - last edited yesterday
Yes @Karl-TalkTalk it is One UI version 6.1. Not making calls via Whatsapp.
yesterday
Hi
Thanks, is it also ONE UI 6.1 ?
And you are not making calls over whatsapp.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
yesterday - last edited yesterday
@Karl-TalkTalk Android 14. Standard Mobile calls.
yesterday
Hi
Can you confirm what version of android you have, and if you are making calls over whatsapp or standard mobile calls.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.