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No connection

Steve197
Team Player
Private Message TalkTalk

Monday

Message 24 of 24

Day six since moved over to full fibre still no service.4 chats later and nothing is resolved.now thinking of changing supplier

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23 REPLIES 23

Steve197
Team Player
Private Message TalkTalk

Tuesday

Message 21 of 24

It seems to have just come back on . Hopefully it stays this way 🙏.  Thankyou

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Michelle-TalkTalk
Support Team
Staff
Private Message
In response to Steve197

Tuesday

Message 22 of 24

Hi Steve,

 

I'm really sorry to hear this. We received an update yesterday morning that the engineers had made a configuration change. Have you been able to connect since your last post?

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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Steve197
Team Player
Private Message TalkTalk

Monday

Message 23 of 24

Had full fibre instal last wed ,worked great till exactly 6.17am the next day then no service? 

If I do manage to get it back on which is very rare it will go back off at 6.17 am. Loads of chats n calls but don't think anyone understands the problem and there has been no action

Even waited in Friday pm for an engineer who didn't show up.not impressed

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