NEED SOME HELP?

srjohnston80 · ‎02-08-2024

My internet was working fine. I have not had a single issue since I joined back in October last year.

My internet went down about 11:30pm on the 1st if August.

I currently have a red light on the BT open reach modem. Could I get a line check please?

Chris-TalkTalk · ‎02-08-2024

Hi Stephen,

I'm sorry, I don't know what the problem was but if you do experience any further problems please let us know

Chris

Chris, Community Team

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srjohnston80 · ‎02-08-2024

Out of interest is it possible to know what caused the fault?

The internet was out from just after 11pm to just before 7am this morning.

Thanks,.

Stephen

Chris-TalkTalk · ‎02-08-2024

Hi srjohnston80,

Glad to hear it's working again 🙂

Chris

Chris, Community Team

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

Gliwmaeden2 · ‎02-08-2024

Thanks for letting us know.

😊

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

srjohnston80 · ‎02-08-2024

Hi this can be closed off, the internet came back on about 6:30ish this morning. Been fine since.

NEED SOME HELP?

No internet red light on BT open reach box