No internet red light on BT open reach box

[srjohnston80]

My internet was working fine.  I have not had a single issue since I joined back in October last year.

My internet went down about 11:30pm on the 1st if August.

I currently have a red light on the BT open reach modem.  Could I get a line check please?

[Chris-TalkTalk]

Hi Stephen,

I'm sorry, I don't know what the problem was but if you do experience any further problems please let us know 

Chris

[srjohnston80]

Out of interest is it possible to know what caused the fault?

The internet was out from just after 11pm to just before 7am this morning.

Thanks,.

Stephen 

[Chris-TalkTalk]

Hi srjohnston80,

Glad to hear it's working again 🙂

Chris

[Gliwmaeden2]

Thanks for letting us know. 

😊

[srjohnston80]

Hi this can be closed off, the internet came back on about 6:30ish this morning.  Been fine since.