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No speed difference from 500Mb to 900Mb service

ufo_IV23RU_1
Popular Poster
Private Message TalkTalk
Message 24 of 24

Hi,  I've just updated my 500 service to the 900 service and there is no noticeable speed difference in my connection at all.  I've received the email from TT announcing my 900 service as live but nothing has changed.

Just completed a speed test using OOKLA and getting 515Mb down and 259Mb up. This doesn't equate to agreed expected speeds for this service upgrade.

Updated the Eero Pro 6 last night after fitting it in place of my Sagecom router and my computer is WiFi6 enabled although I'm using it cabled direct to a gigabit switch  to router.

 

Any assistance welcomed as I'm not sure all is setup as it should be but was done according to the install instructions on the Eero and Switch.

 

 

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23 REPLIES 23

ufo_IV23RU_1
Popular Poster
Private Message TalkTalk
Message 21 of 24

I'm using Cat5E ethernet cable from my main computer to the gigabit switch but that should be capable of up to 1 gigabit transfer. Think this is maybe a separate issue to the Eero speed though.

 

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Message 22 of 24

Eero showing 536 down and 537 up

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 23 of 24

What speed is the eero Pro 6 showing? In the app expand the Internet section from the Home tab and it is in there.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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