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Order appears to have not gone through properly?

rymate1234
First Timer
Private Message

on ‎29-01-2023 04:24 PM

Message 2 of 2

Hi,

 

I ordered TalkTalk future fibre on the 25th Jan using this email address and although I got a text from CityFibre for an installation on behalf of TalkTalk, I've not yet had an email confirmation from TalkTalk themselves, just emails saying I need to complete the order. Has my order gone through or do I need to redo it?

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎31-01-2023 12:02 PM

Message 1 of 2

Hi rymate1234

 

You will need to call us ON 03451720088 and speak to the future fibre team , I cant find any orders through City Fibre. 

 

Sorry for any inconvenience caused.

 

 

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