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Outages

MisterFox
Visitor
Private Message TalkTalk
Message 4 of 4

For weeks I have been suffering brief outtages of my internet connection

The advisor yesterday claimed to have made some changes and so far so good  but I'll post again if I get another one

 

MikeF
0 Likes
3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Morning,

 

How has your connection been over the last 48hrs?

 

Thanks

 

Michelle

 

0 Likes

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Morning,

 

Thanks for the update and we'll check back in with you tomorrow to see how your connection has been.

 

Michelle

 

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 4

Which make/model of router do you have? When an outage occurs, what happens to the light(s) on the front of the router? Does this only affect wireless connections to the router, or are wired (Ethernet) connections also affected?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes