Who ever it is calling from 0800 955 5544, LET THE PHONE RUN LONGER THAN 8 SECONDS PLEASE!!!!
I don't have the mobile glued to my ear like most people, it is on my desk so have to actually walk there to get to it.
I take it the call is about the install on 6th November, if so please do not tell me to waiting until the engineer comes to see if he can move the incoming cable as it is a different team who run the install cables.
If the cable cannot be moved to a more accessible place where my utilities come in and into the dining room wall, then there will be no install!
I cannot have people traipsing through the house every time there is a fault and from what I have so far seen, there appears to be quite a few having problems. I am carer for my 91 year old vulnerable mother who lives here with me, so have to be careful about people coming to the house.
I am presently on 75mbps download on my existing line so not bothered about a speed boost from fibre. I trade financial markets so reliability is more important to me than a huge speed increase that frankly I would never need anyway.
