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on 28-11-2024 06:23 PM
Hi. I have just cancelled my contract and been advised that I will have 42 days to return the equipment, else a penalty fee will be applied. However I will be out the country for that period. Is it possible to get an extension? I was on the phone to customer service to discuss but after waiting a prolonged period the line went dead. Thanks in advance.
on 06-12-2024 10:53 AM
Hi Kennyd
I will add a note to your account, Return the equipment when you can.
Regards