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Router Upgrade.

DADdave1
First Timer
Private Message TalkTalk
Message 3 of 3

I'm upgrading to the eero pro 6 router and am currently using the eero 6. Do I have to delete my eero 6 app on my phone and reintstall another version ?

Many thanks.

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message
Message 1 of 3

Hello,

 

How are you getting on?

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

First off, you should never use an eero 6 with a pro 6, because the pro 6 will be reduced to the lower specification of the eero 6. With that in mind, then yes, delete your eero 6 from your network, before adding the pro 6. The app is the same for whatever version of eero, so that will not require uninstallation itself.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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