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Router Upgrade.

DADdave1
First Timer
Private Message TalkTalk

on ‎03-10-2024 10:16 AM

Message 3 of 3

I'm upgrading to the eero pro 6 router and am currently using the eero 6. Do I have to delete my eero 6 app on my phone and reintstall another version ?

Many thanks.

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎08-10-2024 09:31 AM

Message 1 of 3

Hello,

 

How are you getting on?

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎03-10-2024 11:07 AM

Message 2 of 3

First off, you should never use an eero 6 with a pro 6, because the pro 6 will be reduced to the lower specification of the eero 6. With that in mind, then yes, delete your eero 6 from your network, before adding the pro 6. The app is the same for whatever version of eero, so that will not require uninstallation itself.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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